Monday, May 9, 2016

3+1 feedback model - 3 positive to 1 need for improvement

Why is Feedback only synonymous with Negative? Why do we give only Negative Feedback?

It's very common to see people get very defensive when someone gives a feedback which is perceived as Negative. One tends to lockdown and get into a counter offensive mode whenever such feedback is given. This very often results in promoting a culture where people don't openly discuss issues.

This author,Sonia Di Maulo proposes a 3+1 feedback model. For every One opportunity for improvement, 3 positives need to be highlighted first.

They key to the 3 positives is

  • It builds Trust and Collaboration
  • It increases engagement

1 comment:

  1. This reminds me of the sandwich method where you put one negative feedback (place for improvement) sandwiched between two positive feedback.